How much does West Lothian Council charge?

Fee information for West Lothian Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does West Lothian Council operate?

West Lothian Council manages properties in Lothians. Their largest presence is in Lothians with 816 properties.

West Lothian Council Reviews & Complaints

Q: Has West Lothian Council had any tribunal cases?

No, West Lothian Council has no tribunal cases on record with the Housing & Property Chamber.

West Lothian Council

Updated 25 May 2026

Online portal Local Authority Local reach

3.3★

205 reviews

816

Properties

Council area

0/None

Cases / upheld

At a glance

At a Glance

West Lothian Council manages factoring for approximately 816 council-owned properties in the Lothians. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 3.3 stars across 205 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

3.3★ weighted average calculated from 205 Google + None Trustpilot reviews

4 Google Locations

Livingston Unit 6, Bloom Farm, 6 Main St, Livingston Village, Livingston EH54 7AF, UK

4.2★ (93)

Bathgate 7 Whitestone Pl, Bathgate EH48 2HA, UK

2.1★ (87)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Management Fee: £30.00 / year
Emergency Response: 24 hours
Urgent Response: up to 5 working days
Routine Response: 15 working days
Enquiry Response: 5 working days
Complaint Response: 5 working days
Billing Frequency: Annually

No Mandatory Float Online Portal ↗ Code of Conduct 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

West Lothian Council manages approximately 816 properties across 1 area of Scotland.

Lothians 816 properties

Compare factors in Lothians →

Based on 816 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

Buildings managed

9.5

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 9.5 units.

Based on 86 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has West Lothian Council had any tribunal cases?

No, West Lothian Council has had no tribunal cases since 2021 according to our records.

How do I make a complaint about West Lothian Council?

First, raise your complaint directly with West Lothian Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.