Ratings & Reviews

Written Statement of Services

Management Fee
£30.00 / year
Emergency Response
24 hours
Urgent Response
up to 5 working days
Routine Response
15 working days
Enquiry Response
5 working days
Complaint Response
5 working days
Billing Frequency
Annually
No Mandatory Float Online Portal ↗ Code of Conduct 2021

Property Coverage

West Lothian Council manages approximately 816 properties across 1 area of Scotland.

Lothians 816 properties

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has West Lothian Council had any tribunal cases?
No, West Lothian Council has had no tribunal cases since 2021 according to our records.
How do I make a complaint about West Lothian Council?
First, raise your complaint directly with West Lothian Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.