How much does West Lothian Council charge?

Fee information for West Lothian Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does West Lothian Council operate?

West Lothian Council manages properties in Lothians. Their largest presence is in Lothians with 816 properties.

West Lothian Council Reviews & Complaints

Q: Has West Lothian Council had any tribunal cases?

No, West Lothian Council has no tribunal cases on record with the Housing & Property Chamber.

Ratings & Reviews

3.5★ weighted average calculated from 237 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★

"Ignorant workers who come onto your property without permission, any work takes forever to be completed, idling lorries which sit with their engines running for hours outside people's homes. Bins overflowing and not collected despite leaving out for a week over the Christmas and New year period...."

Paula B 2026-01-02

Google 5.0★

"On this occassion I am giving wlc 5 stars, well for Jill Wisekal. I really can't thank this housing officer enough. Jill has went over and above to her tenant , being respectful and understanding. In all honesty I have had nothing but bad experiences with the council.alot down to my adhd and..."

ryan grant 2025-12-10

Google 4.0★

"The repairs are always done to a high standard and the staff are really good and professional. But trying to get through to the repairs team on the phone is really bad. The waiting times are getting longer and the website does not cover all eventualities, so sometimes you need to speak to..."

Lynda Rainey 2025-07-16

5 Google Locations

Letting Solutions Ltd

4.2★ (93)

West Lothian Council

2.1★ (87)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Emergency Response: within 24 hours
Urgent Response: up to 5 working days
Routine Response: up to 15 working days
Enquiry Response: within 5 working days
Billing Frequency: annually

Code of Conduct August 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

West Lothian Council manages approximately 816 properties across 1 area of Scotland.

Lothians 816 properties

Compare factors in Lothians →

Based on 816 registered properties. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has West Lothian Council had any tribunal cases?

No, West Lothian Council has had no tribunal cases since 2021 according to our records.

How do I make a complaint about West Lothian Council?

First, raise your complaint directly with West Lothian Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.