Ratings & Reviews

3.1★ weighted average calculated from 12 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Very friendly staff and the office spaces are well equipped and clean."
Leanne Ash 2022-10-29
Google 1.0★
"Worst housing association I've had the misfortune to deal with, lie and dont care about tenants rights as long as they are getting rent for these well over priced houses in a bad area, awful avoid them if you can"
G G 2022-05-01
Google 5.0★
"Helpful staff"
Alex Parma 2020-10-22
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Ore Valley Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Ore Valley Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Ore Valley Housing Association manages approximately 226 properties across 1 area of Scotland.

Fife 226 properties · 26% market share
Compare factors in Fife →
Based on 226 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP02382R
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Ore Valley Housing Association had any tribunal cases?
No, Ore Valley Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Ore Valley Housing Association?
First, raise your complaint directly with Ore Valley Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.