Ratings & Reviews

1.7★ weighted average calculated from 17 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Refused to deal with anti-social behaviour from two of their tenants. Shameful. Caused both trauma and the need for therapy. Avoid like the plague."
James Hosie 2025-07-20
Google 1.0★
"If I could give 0 stars I would. Extremely unprofessional and greedy. All of the worst types of landlords rolled into one. They do not respect students especially and if you show her a slightest hint that you don't understand something related to the renting process they will exploit it...."
Issac Faraday 2024-07-02
Google 1.0★
"It was by far the worst letting agency. We rented a flat through this agency. They were unprofessional, amateurs, and they did not do anything to assist us during our stay in Dundee. We faced many issues living in this flat.For instance, a constant noise was coming from the pipes throughout the..."
chris maister 2022-06-17
Google Reviews
1.7★ (17)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Alison Bruce's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Alison Bruce, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Alison Bruce manages approximately 360 properties across 2 areas of Scotland.

Dundee 316 properties
Perth & Kinross 44 properties
Compare factors in Dundee →
Based on 360 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Alison Bruce Property Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2011-10-13
Company No. SC409350
Accounts Up to date
Directors 1
Avg. Tenure 14.2 yrs

FAQ

Has Alison Bruce had any tribunal cases?
No, Alison Bruce has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Alison Bruce?
First, raise your complaint directly with Alison Bruce using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Alison Bruce?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.