Ratings & Reviews

4.7★ weighted average calculated from 337 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"I have always wanted to invest in a But to Let but just never brave enough until I found Cullen Property. From my initial enquiry to Steve (managing director) who even helped me find a flat and put my mind at ease that I was doing the right thing, to corresponding with Elaine during all the..."
Carol Alexander 2025-12-17
Google 5.0★
"Cullen property management company was an absolute delight to work with, and very professional in their approach. The property manager assigned to us was very helpful and we never had any problem reporting issues and getting it sorted. Thank you so much and our stay was pleasant."
Joamy Stephen 2025-10-15
Google 5.0★
"Just about to begin a tenancy with Cullen Property, and have had a very pleasant experience thus far. Morven in particular has made the process of renting a new flat as smooth as possible. She explained everything in detail, promptly answered any queries we had, and thanks to her we absolutely..."
Paul Simpson 2025-09-14
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Cullen Property's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Cullen Property, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Cullen Property manages approximately 32 properties across 1 area of Scotland.

Edinburgh 32 properties
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Based on 32 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Cullen Property Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2003-05-12
Company No. SC249271
Accounts Up to date
Directors 2
Avg. Tenure 10.7 yrs

FAQ

Has Cullen Property had any tribunal cases?
No, Cullen Property has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Cullen Property?
First, raise your complaint directly with Cullen Property using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Cullen Property?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.