Ratings & Reviews

4.3★ weighted average calculated from 15 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"I can’t thank Steve and Brenda enough for stepping in and completely turning things around for me. My previous accountants had left me in a real mess – seven months of delays and mistakes – and I was staring at a huge VAT bill that wasn’t even right. Steve and Brenda jumped straight in, got..."
Maxwell McKay 2025-09-04
Google 5.0★
"Excellent property management business run by people that really care about the service they provide."
Andy Copper 2025-05-28
Google 5.0★
"A friend recommended Steve and I moved my business over to him. I’m absolutely delighted with the service I have been receiving, I’ve saved a lot of money and have been given great advice about opening up my new business. I really feel like I’m in safe hands and know that Steve has my back. I’ve..."
Anna Mather 2025-02-04
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have McKenzie Accountants's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by McKenzie Accountants, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

McKenzie Accountants manages approximately 154 properties across 1 area of Scotland.

Edinburgh 154 properties
Compare factors in Edinburgh →
Based on 154 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with McKenzie Accountants Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2006-09-05
Company No. SC308032
Accounts Up to date
Directors 2
Avg. Tenure 10.1 yrs

FAQ

Has McKenzie Accountants had any tribunal cases?
No, McKenzie Accountants has had no tribunal cases since 2021 according to our records.
How do I make a complaint about McKenzie Accountants?
First, raise your complaint directly with McKenzie Accountants using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from McKenzie Accountants?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.