Steven Balmer has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100.0%). Most recent: January 2021.

Tribunal Rating ORANGE How is this calculated?
1 Cases
100.0% Upheld (avg: 52%)
5.0 Rate/10k (avg: 47.0)
1 PFEOs
£400 Compensation

Cases Over Time

2021
1

Outcomes

1 PFEO Breached 100.0%

Complaint Types

Based on 1 analysed case.

Communication
1
Financial
1
Maintenance
1
Insurance
1
Other
1
Complaints Handling
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 1 cases (100.0%)

Compensation Awarded

£400 total

Largest: £400 (FTS/HPC/PF/20/2275)

Notable Cases

FTS/HPC/PF/20/2275
PFEO Breached ⚠ PFEO Issued
2021-01-15 · £400 compensation

The tribunal determined that the Property Factor Enforcement Order had not been complied with by the respondent.

Communication Financial Maintenance Insurance Other Complaints Handling
"The Tribunal hereby determines that the Property Factor Enforcement Order has not been complied with."

All Cases

Date Reference Outcome PFEO Comp.
2021-01-15 20/2275 PFEO Breached PFEO £400 Details

Data from Housing & Property Chamber. Cases decided since 2021..

Case Details

Click "Details" in the table above to jump to a case.

20/2275 2021-01-15
PFEO Breached PFEO Issued £400

The tribunal determined that the Property Factor Enforcement Order had not been complied with by the respondent.

Communication Financial Maintenance Insurance Other Complaints Handling
"The Tribunal hereby determines that the Property Factor Enforcement Order has not been complied with."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: April 2026
  • Next update: Monthly

We update quarterly. For the latest decisions, search the HPC directly →

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