Your Local Factor Limited has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2023-06-14.
Cases Over Time
Outcomes
Complaint Types
Based on 1 analysed case.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 1 cases (100%)
Notable Cases
The tribunal found the factor had failed to comply with the Code of Conduct and issued a PFEO that required the factor to provide information, compensate the homeowner, and credit the homeowner's account. The factor complied with the PFEO.
"the Tribunal found that the Property Factor failed to comply with both the Code and the property factor duties."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2023-06-14 | FTS/HPC/PF/22/4114 |
PFEO Complied | PFEO | £250 | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/22/4114
2023-06-14
The tribunal found the factor had failed to comply with the Code of Conduct and issued a PFEO that required the factor to provide information, compensate the homeowner, and credit the homeowner's account. The factor complied with the PFEO.
"the Tribunal found that the Property Factor failed to comply with both the Code and the property factor duties."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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