Active · PF000402 · Housing Association · 849 properties

Loretto Housing Association

Registered as Loretto Housing Association Ltd · Updated 25 May 2026
Housing Association Local reach
3.2
33 reviews
849
Properties
3
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Loretto Housing Association is a local property factor, managing approximately 849 properties across Glasgow, Lanarkshire and Stirling. Its portfolio spans 48 buildings, averaging 17.7 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.2 stars (33 ratings).

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

3.2★ weighted average calculated from 33 Google + None Trustpilot reviews

Written Statement of Services

We don't have Loretto Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Loretto Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Loretto Housing Association manages approximately 849 properties across 3 areas of Scotland.

Area Properties Market share
Glasgow 797 <5%
Lanarkshire 46 <5%
Stirling 6 <5%

Portfolio Profile

48
Buildings managed
17.7
Avg units / building
14
Median units / building

Building Size Distribution

19
1–10
17
11–25
11
26–50
1
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 17.7 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has Loretto Housing Association had any tribunal cases?
No, Loretto Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Loretto Housing Association?
First, raise your complaint directly with Loretto Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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