Active · PF000388 · Housing Association · 551 properties

Melville Housing Association

Registered as Melville Housing Association Limited · Updated 25 May 2026
Housing Association Local reach
3.2
41 reviews
551
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

Melville Housing Association is a local property factor, managing approximately 551 properties in the Lothians. Its portfolio spans 55 buildings, averaging 10.0 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.2 stars (41 ratings).

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

3.2★ weighted average calculated from 41 Google + None Trustpilot reviews

Written Statement of Services

We don't have Melville Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Melville Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Melville Housing Association manages approximately 551 properties across 1 area of Scotland.

Lothians 551 properties · 6% market share

Portfolio Profile

55
Buildings managed
10.0
Avg units / building
7
Median units / building

Building Size Distribution

37
1–10
13
11–25
5
26–50
0
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 10.0 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has Melville Housing Association had any tribunal cases?
No, Melville Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Melville Housing Association?
First, raise your complaint directly with Melville Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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