Active · PF000382 · Local Authority · 1,437 properties

East Ayrshire Council

Updated 18 July 2026
Local Authority Local reach
2.6
22 reviews
1,437
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

East Ayrshire Council manages factoring for approximately 1,437 council-owned properties in Ayrshire. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 2.6 stars across 22 ratings — note these cover council services generally, not just factoring.

Tribunal risk
CLEAN
None / 0
0 cases since 2021
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01563 576618 Visit website ↗

Ratings & Reviews

Written Statement of Services

Every registered property factor must provide a Written Statement of Services (WSS) outlining their scope, responsibilities, fee structure, and complaints procedure.

Property Coverage

East Ayrshire Council manages approximately 1,437 properties across 1 area of Scotland.

Ayrshire 1,437 properties · 13% market share

Portfolio Profile

100
Buildings managed
14.4
Avg units / building
9
Median units / building

Building Size Distribution

53
1–10
29
11–25
17
26–50
1
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 14.4 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has East Ayrshire Council had any tribunal cases?
No, East Ayrshire Council has had no tribunal cases since 2021 according to our records.
How do I make a complaint about East Ayrshire Council?
First, raise your complaint directly with East Ayrshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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