How much does East Ayrshire Council charge?

Fee information for East Ayrshire Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does East Ayrshire Council operate?

East Ayrshire Council manages properties in Ayrshire. Their largest presence is in Ayrshire with 1,437 properties.

East Ayrshire Council Reviews 2026 — 2.6★ from 22 reviews

Q: Has East Ayrshire Council had any tribunal cases?

No, East Ayrshire Council has no tribunal cases on record with the Housing & Property Chamber.

East Ayrshire Council

Updated 1 September 2026

No insurance commission Local Authority Local reach

2.6★

22 reviews

1,437

Properties

Council area

0/None

Cases / upheld

At a glance

At a Glance

East Ayrshire Council manages factoring for approximately 1,437 council-owned properties in Ayrshire. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 2.6 stars across 22 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

2.6★ weighted average calculated from 22 Google + 0 Trustpilot reviews

3 Google Locations

Kilmarnock Civic Centre North, John Dickie St, Kilmarnock KA1 1HW, UK

2.5★ (11)

Kilmarnock 95 London Rd, Kilmarnock KA3 7DD, UK

2.9★ (8)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View document →

Management Fee: £107.36 / year
Emergency Response: Out-of-hours emergency reporting line; minimum £50 call-out fee outwith working hours; no numeric attendance commitment
Routine Response: Maintenance - within agreed timescale: Maintenance work is carried out after the appropriate notification and where required agreement has been reached. Thereafter the timescales are set according to the requirements of the work content.
Enquiry Response: 5 working days
Complaint Response: you can do so by following our complaints procedure (no timescale stated)
Billing Frequency: Quarterly
Notice Period: none stated for owners (title deeds / TMS apply); Council gives advance written notice if withdrawing
Insurance Commission: No commission taken

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

East Ayrshire Council manages approximately 1,437 properties across 1 area of Scotland.

Ayrshire 1,437 properties · 13% market share

Compare factors in Ayrshire →

Based on 1,437 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

100

Buildings managed

14.4

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 14.4 units.

Based on 100 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has East Ayrshire Council had any tribunal cases?

No, East Ayrshire Council has had no tribunal cases since 2021 according to our records.

How do I make a complaint about East Ayrshire Council?

First, raise your complaint directly with East Ayrshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.