Ratings & Reviews

3.8★ weighted average calculated from 89 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Rude and condescending emails, no deposit back, attempted to get hundreds of pounds in 'damage' in addition to the deposit, and after one email they apologised and just took the deposit - would have unnecessarily lost out on a lot of money had we not cleared this up with them. Slight damage from..."
Michaela McLean 2025-11-05
Google 5.0★
"Great company, because they concentrate in the ellon and surrounding area you get the best tenants, rates and most important of all: your property never stays empty for long one a tenant moves on! 😁👍"
Paul Middleton 2025-11-05
Google 5.0★
"Excellent communication from staff, always happy to help when needed. Quick at getting any repairs sorted when an issue was raised. Always polite and respectful when doing inspections"
Martin Apps 2025-08-05

Written Statement of Services

We don't have Aberdeenshire Council's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Aberdeenshire Council, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Aberdeenshire Council manages approximately 6 properties across 1 area of Scotland.

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated 2011-12-22
Company No. SC413620
Accounts Up to date
Directors 11
Avg. Tenure 4.1 yrs

FAQ

Has Aberdeenshire Council had any tribunal cases?
No, Aberdeenshire Council has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Aberdeenshire Council?
First, raise your complaint directly with Aberdeenshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.