Viewpoint Housing Association Reviews 2026

Viewpoint Housing Association

Registered as Viewpoint Housing Association Limited · Updated 8 October 2026

Housing Association Local reach

3.7★

26 reviews

Properties

Council area

0/0

Cases / upheld

At a glance

At a Glance

Viewpoint Housing Association is a local property factor, managing approximately 98 properties in Edinburgh. Its portfolio spans 2 buildings, averaging 49.0 units each — mostly mid-size to large blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.7 stars (26 ratings). Edinburgh housing association and care-home provider for older people, offering social housing and related support. Site footer cites Scottish Property Factor No PF000364, but no dedicated factoring/owners service pages were found.

Ratings & Reviews

3.7★ weighted average calculated from 26 Google + 0 Trustpilot reviews

4 Google Locations

Edinburgh 4 S Oswald Rd, Edinburgh EH9 2HG, UK

3.5★ (14)

Edinburgh 2 Croft-An-Righ, Edinburgh EH8 8EG, UK

4.3★ (6)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Viewpoint Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Viewpoint Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

Viewpoint Housing Association's coverage spans 1 area of Scotland (from our coverage mapping).

Edinburgh 98 mapped properties

Compare factors in Edinburgh →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

Buildings managed

49.0

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 49.0 units.

Based on 2 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Viewpoint Housing Association had any tribunal cases?

No, Viewpoint Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Viewpoint Housing Association?

First, raise your complaint directly with Viewpoint Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.