Ratings & Reviews

3.7★ weighted average calculated from 26 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"I currently reside in one of Viewpoint's outlying properties (outwith the care home) and I can’t tell you how atrocious this Ltd. Company is. I’d need to write you a book to explain all the ways they do not care about quality whatsoever. If you want to be gaslit, manipulated, conned, etc. then..."
Samantha Steel 2025-10-31
Google 5.0★
"I live there now and it's a great place. Lovely flat and beautiful gardens"
Kate Tavell 2025-05-08
Google 1.0★
"Once u get a house theres no help getting bk out landlord disgrace I'm william kelly meikle square I've protested 6 times been threatened of arrest if someone moves in next door as I moved in 27 months ago complaine from day 1 they set me up I'm really I'll was desperate I was in paper so took..."
Shona Cunningham 2024-06-26
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Viewpoint Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Viewpoint Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Viewpoint Housing Association manages approximately 98 properties across 1 area of Scotland.

Edinburgh 98 properties
Compare factors in Edinburgh →
Based on 98 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1733RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Viewpoint Housing Association had any tribunal cases?
No, Viewpoint Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Viewpoint Housing Association?
First, raise your complaint directly with Viewpoint Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.