Active · PF000361 · Local Authority · 2,095 properties

Fife Council

Updated 25 May 2026
Online portal Local Authority Local reach
3.7
178 reviews
2,095
Properties
1
Council area
1/0
Cases / upheld
At a glance
At a Glance

Fife Council manages factoring for approximately 2,095 council-owned properties in Fife. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. 1 tribunal case has been decided against them since 2021. Reviews average 3.7 stars across 178 ratings — note these cover council services generally, not just factoring.

Tribunal risk
CLEAN
0 / 1
1 case since 2021

Ratings & Reviews

Written Statement of Services

Management Fee
An annual management fee will be charged to cover the day to day management costs of providing a factoring service.
Emergency Response
24 hours
Urgent Response
5 working days
Routine Response
30 working days
Enquiry Response
15 working days
Complaint Response
15 working days
Billing Frequency
Annually
Notice Period
3 months
Delegated Authority
£250
No Mandatory Float Online Portal ↗

Property Coverage

Fife Council manages approximately 2,095 properties across 1 area of Scotland.

Fife 2,095 properties · 21% market share · 5th largest factor

Portfolio Profile

96
Buildings managed
21.8
Avg units / building
13
Median units / building

Building Size Distribution

31
1–10
34
11–25
28
26–50
3
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 21.8 units.

Tribunal Record

Since 2021
1
Cases
Upheld
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation

Recent Decisions

FTS/HPC/PF/24/3753 2024-08-16
Rejected
The tribunal rejected the homeowner's application because it did not meet the required standards for submission, specifically regarding the reasons for the complaint.
"The Legal Member therefore determines that the application cannot be accepted. The application is rejected on that basis."
View on HPC →

FAQ

Has Fife Council had any tribunal cases?
Yes, Fife Council has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about Fife Council?
First, raise your complaint directly with Fife Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
Get quotes from top-rated factors