Ratings & Reviews

Written Statement of Services

Management Fee
An annual management fee will be charged to cover the day to day management costs of providing a factoring service.
Emergency Response
24 hours
Urgent Response
5 working days
Routine Response
30 working days
Enquiry Response
15 working days
Complaint Response
15 working days
Billing Frequency
Annually
Notice Period
3 months
Delegated Authority
£250
No Mandatory Float Online Portal ↗

Property Coverage

Fife Council manages approximately 2,095 properties across 1 area of Scotland.

Fife 2,095 properties · 21% market share · 5th largest factor

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Tribunal Record

Since 2021
1
Cases
Upheld
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation

Recent Decisions

FTS/HPC/PF/24/3753 2024-08-16
Rejected
The tribunal rejected the homeowner's application because it did not meet the required standards for submission, specifically regarding the reasons for the complaint.
"The Legal Member therefore determines that the application cannot be accepted. The application is rejected on that basis."
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FAQ

Has Fife Council had any tribunal cases?
Yes, Fife Council has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about Fife Council?
First, raise your complaint directly with Fife Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.