Lomond Property Factors Ltd has faced 2 tribunal cases since 2021, with 2 upheld or partially upheld (100%). Most recent: 2024-02-05.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 2 cases (50%)
Notable Cases
The Tribunal found the factor in breach of the Code of Conduct and issued a Property Factor Enforcement Order requiring the factor to pay £500 to each applicant.
"The tribunal determined that the Respondent had failed to comply with the Code and it determined that it make a proposed property factor enforcement order."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2024-02-05 | FTS/HPC/PF/23/2076 |
Breach - No Order | — | — | Details |
| 2022-09-06 | FTS/HPC/PF/21/2368 | FTS/HPC/PF/21/2380 | FTS/HPC/PF/21/2438 | FTS/HPC/PF/21/2439 | FTS/HPC/PF/21/2513 | FTS/HPC/PF/21/2627 |
PFEO Complied | PFEO | £500 | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/23/2076
2024-02-05
The Tribunal found Lomond Property Factors had breached the Code of Conduct by failing to arrange a roof repair in a timely manner, but decided not to issue a Property Factor Enforcement Order.
"The Tribunal determine that it was not appropriate to make a Property Factor Enforcement Order."
FTS/HPC/PF/21/2368 | FTS/HPC/PF/21/2380 | FTS/HPC/PF/21/2438 | FTS/HPC/PF/21/2439 | FTS/HPC/PF/21/2513 | FTS/HPC/PF/21/2627
2022-09-06
The Tribunal found the factor in breach of the Code of Conduct and issued a Property Factor Enforcement Order requiring the factor to pay £500 to each applicant.
"The tribunal determined that the Respondent had failed to comply with the Code and it determined that it make a proposed property factor enforcement order."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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