Lomond Property Factors Reviews 2026

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Lomond Property Factors's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Lomond Property Factors, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

Lomond Property Factors's coverage spans 2 areas of Scotland (from our coverage mapping).

Glasgow 165 mapped properties

Paisley & Renfrewshire 19 mapped properties

Compare factors in Glasgow →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

21

Buildings managed

8.8

Avg units / building

7

Median units / building

Building Size Distribution

16

1–10

5

11–25

0

26–50

0

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 8.8 units.

Based on 21 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

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Since 2021

2

Cases

100%

Upheld

(median: 50%)

135.9

Adjusted rate/10k

(median: 6.6)

1

PFEOs

Enforcement

£500

Paid

Compensation

Communication

Top Issue

2 cases

Rating basis: Only 2 adverse cases and no PFEO breaches (low-volume cap). Unweighted adverse rate: 108.7 per 10,000 properties. How we calculate this →

All Complaint Types

Communication (2) Maintenance (1) Other (1) Disclosure (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/23/2076 2024-02-05

Breach - No Order

The Tribunal found Lomond Property Factors had breached the Code of Conduct by failing to arrange a roof repair in a timely manner, but decided not to issue a Property Factor Enforcement Order.

"The Tribunal determine that it was not appropriate to make a Property Factor Enforcement Order."

Maintenance Communication Other

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PFEO Complied

The Tribunal found the factor in breach of the Code of Conduct and issued a Property Factor Enforcement Order requiring the factor to pay £500 to each applicant.

"The tribunal determined that the Respondent had failed to comply with the Code and it determined that it make a proposed property factor enforcement order."

Communication Disclosure

£500 compensation ⚠ PFEO issued

View on HPC →

Thinking of switching from Lomond Property Factors Ltd? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Lomond Property Factors Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2010-11-05

Company No. SC388310

Accounts Up to date

Directors 3

Avg. Tenure 5.6 yrs

FAQ

Has Lomond Property Factors had any tribunal cases?

Yes, Lomond Property Factors has had 2 tribunal cases since 2021, with 100% of complaints upheld.

How do I make a complaint about Lomond Property Factors?

First, raise your complaint directly with Lomond Property Factors using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Lomond Property Factors?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.