Active · PF000350 · Local Authority · 3,034 properties

The City of Edinburgh Council

Updated 25 May 2026
Local Authority Local reach
1.9
206 reviews
3,034
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

The City of Edinburgh Council manages factoring for approximately 3,034 council-owned properties in Edinburgh. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 1.9 stars across 206 ratings — note these cover council services generally, not just factoring.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

Written Statement of Services

Every registered property factor must provide a Written Statement of Services (WSS) outlining their scope, responsibilities, fee structure, and complaints procedure.

Property Coverage

The City of Edinburgh Council manages approximately 3,034 properties across 1 area of Scotland.

Edinburgh 3,034 properties · 6% market share

Portfolio Profile

68
Buildings managed
44.6
Avg units / building
43
Median units / building

Building Size Distribution

4
1–10
2
11–25
44
26–50
18
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 44.6 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has The City of Edinburgh Council had any tribunal cases?
No, The City of Edinburgh Council has had no tribunal cases since 2021 according to our records.
How do I make a complaint about The City of Edinburgh Council?
First, raise your complaint directly with The City of Edinburgh Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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