How much does The City of Edinburgh Council charge?

Fee information for The City of Edinburgh Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does The City of Edinburgh Council operate?

The City of Edinburgh Council manages properties in Edinburgh. Their largest presence is in Edinburgh with 3,034 properties.

The City of Edinburgh Council Reviews 2026 — 1.9★ from 206 reviews

Q: Has The City of Edinburgh Council had any tribunal cases?

No, The City of Edinburgh Council has no tribunal cases on record with the Housing & Property Chamber.

The City of Edinburgh Council

Updated 1 September 2026

No insurance commission Local Authority Local reach

1.9★

206 reviews

3,034

Properties

Council area

0/None

Cases / upheld

At a glance

At a Glance

The City of Edinburgh Council manages factoring for approximately 3,034 council-owned properties in Edinburgh. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 1.9 stars across 206 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

1.9★ weighted average calculated from 206 Google + 0 Trustpilot reviews

5 Google Locations

Edinburgh Waverley Court, 4 E Market St, Edinburgh EH8 8BG, UK

1.9★ (66)

Edinburgh 10, Westside Plaza, Edinburgh EH14 2ST, UK

1.9★ (50)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View document →

Management Fee: 15% of repair cost
Emergency Response: 24 hours
Routine Response: Routine: target time one to 30 working days or per contract
Enquiry Response: 10 working days
Complaint Response: 5 working days
Billing Frequency: Annually
Notice Period: 3 months
Delegated Authority: £50
Insurance Commission: No commission taken

No Mandatory Float No Insurance Commission

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

The City of Edinburgh Council manages approximately 3,034 properties across 1 area of Scotland.

Edinburgh 3,034 properties · 6% market share

Compare factors in Edinburgh →

Based on 3,034 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

Buildings managed

44.6

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 44.6 units.

Based on 68 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has The City of Edinburgh Council had any tribunal cases?

No, The City of Edinburgh Council has had no tribunal cases since 2021 according to our records.

How do I make a complaint about The City of Edinburgh Council?

First, raise your complaint directly with The City of Edinburgh Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.