Rutherglen and Cambuslang Housing Association Ltd has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2025-02-05.
Cases Over Time
Outcomes
Complaint Types
Based on 1 analysed case.
Enforcement & Compensation
Enforcement Orders (PFEOs)
0 of 1 cases (0%)
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2025-02-05 | FTS/HPC/PF/24/0058 |
PFEO Proposed | — | £100 | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/24/0058
2025-02-05
The tribunal found that the property factor breached the Code of Conduct by not consistently responding to enquiries and complaints and by not keeping the homeowner informed.
"We do however find that the there was a failure to report back to the homeowner and keep them properly advised that someone was going out to do the repair and also, once the repair had been done."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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