East Renfrewshire Council has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2021-09-17.

Tribunal Rating GREEN How is this calculated?
1 Cases
100% Upheld (avg: 69%)
5.5 Rate/10k (avg: 4.7)
1 PFEOs
£5,000 Compensation

Cases Over Time

2021
1
2022
0
2023
0
2024
0
2025
0
2026
0

Outcomes

1 PFEO Pending 100%

Complaint Types

Based on 1 analysed case.

Communication
1
Financial
1
Maintenance
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 1 cases (100%)

Compensation Awarded

£5,000 total

Largest: £5,000 (FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786)

Notable Cases

FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786
PFEO Pending ⚠ PFEO Issued
2021-09-17 · £5,000 compensation

The tribunal found that the property factor, East Renfrewshire Council, had failed to comply with the Code and its duties. The tribunal proposed and made a property factor enforcement order requiring the Respondent to pay the sum of £2,500 to each of the applicants.

Communication Financial Maintenance
"The Tribunal determined that a proposed property factor enforcement order be made requiring the Respondent to pay the sum of £2,500 to each of the applicants."

All Cases

Date Reference Outcome PFEO Comp.
2021-09-17 FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786 PFEO Pending PFEO £5,000 Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786 2021-09-17
PFEO Pending PFEO Issued £5,000

The tribunal found that the property factor, East Renfrewshire Council, had failed to comply with the Code and its duties. The tribunal proposed and made a property factor enforcement order requiring the Respondent to pay the sum of £2,500 to each of the applicants.

Communication Financial Maintenance
"The Tribunal determined that a proposed property factor enforcement order be made requiring the Respondent to pay the sum of £2,500 to each of the applicants."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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