How much does East Renfrewshire Council charge?

Fee information for East Renfrewshire Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does East Renfrewshire Council operate?

East Renfrewshire Council manages properties in Glasgow. Their largest presence is in Glasgow with 1,816 properties.

East Renfrewshire Council Reviews & Complaints

Q: Has East Renfrewshire Council had any tribunal cases?

Yes, East Renfrewshire Council has had 1 tribunal cases since 2021, with 100% of complaints upheld.

East Renfrewshire Council

Updated 25 May 2026

Local Authority Local reach

4.0★

55 reviews

1,816

Properties

Council area

1/1

Cases / upheld

At a glance

At a Glance

East Renfrewshire Council manages factoring for approximately 1,816 council-owned properties in Glasgow. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. 1 tribunal case has been decided against them since 2021, including 1 PFEO. Reviews average 4.0 stars across 55 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

4.0★ weighted average calculated from 55 Google + None Trustpilot reviews

4 Google Locations

Glasgow 190 Carnwadric Rd, Thornliebank, Glasgow G46 8HR, UK

4.1★ (26)

Glasgow 2/3, 48 W George St, Glasgow G2 1BP, UK

5.0★ (18)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Management Fee: £99.00 / year
Emergency Response: 4 hours
Urgent Response: 10 working days
Routine Response: 25 working days
Enquiry Response: 3 working days
Complaint Response: 5 working days
Billing Frequency: Quarterly
Notice Period: Your title deeds may provide a method of terminating any factoring arrangement.

No Mandatory Float

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

East Renfrewshire Council manages approximately 1,816 properties across 1 area of Scotland.

Glasgow 1,816 properties · 14% market share

Compare factors in Glasgow →

Based on 1,816 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

152

Buildings managed

11.9

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 11.9 units.

Based on 152 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

Cases

100%

Upheld

(avg: 51%)

5.5

Rate/10k

(avg: 4.5)

PFEOs

Enforcement

£5,000

Paid

Compensation

Communication

Top Issue

1 case

All Complaint Types

Communication (1) Financial (1) Maintenance (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786 2021-09-17

PFEO Pending

The tribunal found that the property factor, East Renfrewshire Council, had failed to comply with the Code and its duties. The tribunal proposed and made a property factor enforcement order requiring the Respondent to pay the sum of £2,500 to each of the applicants.

"The Tribunal determined that a proposed property factor enforcement order be made requiring the Respondent to pay the sum of £2,500 to each of the applicants."

Communication Financial Maintenance

£5,000 compensation ⚠ PFEO issued

View on HPC →

FAQ

Has East Renfrewshire Council had any tribunal cases?

Yes, East Renfrewshire Council has had 1 tribunal case since 2021, with 100% of complaints upheld.

How do I make a complaint about East Renfrewshire Council?

First, raise your complaint directly with East Renfrewshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.