Ratings & Reviews
Owner Services
This is Trust Housing Association's Owner Services, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
Every registered property factor must provide a Written Statement of Services (WSS) outlining their scope, responsibilities, fee structure, and complaints procedure.
Property Coverage
Trust Housing Association manages approximately 833 properties across 2 areas of Scotland.
Lanarkshire
803 properties
· 6% market share
Glasgow
30 properties
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Request quotes →Tribunal Record
No tribunal cases since 2021.
FAQ
Has Trust Housing Association had any tribunal cases?
No, Trust Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Trust Housing Association?
First, raise your complaint directly with Trust Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.