Ratings & Reviews

4.1★ weighted average calculated from 37 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"A great place filled with warmth."
Alafin B Agnes 2025-12-30
Google 5.0★
"The staff are amazing , my moms moved in recently and I couldn’t be happier as a son knowing she’s looked after."
Dean Burne 2025-10-18
Google 5.0★
"what a lovely team of people! very helpful, polite they made my move from newarthill to wishaw very quick ,easy ….. no drama and and i got a lovely house with reasonable rent …..this was a load off my mind …..the house is well constructed warm and spacious ….my life took a wee turn for the..."
shaun doherty 2024-11-28
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Trust Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Trust Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Trust Housing Association manages approximately 833 properties across 2 areas of Scotland.

Lanarkshire 803 properties · 6% market share
Glasgow 30 properties
Compare factors in Lanarkshire →
Based on 833 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1778RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Trust Housing Association had any tribunal cases?
No, Trust Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Trust Housing Association?
First, raise your complaint directly with Trust Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.