Active · PF000303 · Local Authority · 6,001 properties

North Lanarkshire Council

Updated 25 May 2026
Local Authority Local reach
2.5
73 reviews
6,001
Properties
2
Council areas
0/None
Cases / upheld
At a glance
At a Glance

North Lanarkshire Council manages factoring for approximately 6,001 council-owned properties across Lanarkshire and Glasgow. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 2.5 stars across 73 ratings — note these cover council services generally, not just factoring.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

Written Statement of Services

We don't have North Lanarkshire Council's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by North Lanarkshire Council, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

North Lanarkshire Council manages approximately 6,001 properties across 2 areas of Scotland.

Lanarkshire 4,279 properties · 17% market share · 2nd largest factor
Glasgow 1,722 properties · 6% market share

Portfolio Profile

426
Buildings managed
14.1
Avg units / building
12
Median units / building

Building Size Distribution

197
1–10
170
11–25
53
26–50
6
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 14.1 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has North Lanarkshire Council had any tribunal cases?
No, North Lanarkshire Council has had no tribunal cases since 2021 according to our records.
How do I make a complaint about North Lanarkshire Council?
First, raise your complaint directly with North Lanarkshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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