MXM Property Solutions Ltd has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100.0%). Most recent: April 2021.
Cases Over Time
Outcomes
Complaint Types
Based on 1 analysed case.
Enforcement & Compensation
Enforcement Orders (PFEOs)
0 of 1 cases (0.0%)
Notable Cases
The tribunal found that the property factor had failed to comply with the Property Factor Code of Conduct. The tribunal proposes to issue a Property Factor Enforcement Order, which includes a refund and compensation for the homeowner.
"By [a date no earlier than three weeks of the date of the PFEO], the Property Factor must at its own cost and expense (i) refund to the Homeowner the sum of £9,869.13 which he was wrongly induced to pay and (ii) compensate the Homeowner in the sum of £5,000.00 for the distress, inconvenience and stress caused to him by the Property Factor’s actions."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2021-04-09 | 20/1377 |
PFEO Proposed | — | £5,000 | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
20/1377
2021-04-09
The tribunal found that the property factor had failed to comply with the Property Factor Code of Conduct. The tribunal proposes to issue a Property Factor Enforcement Order, which includes a refund and compensation for the homeowner.
"By [a date no earlier than three weeks of the date of the PFEO], the Property Factor must at its own cost and expense (i) refund to the Homeowner the sum of £9,869.13 which he was wrongly induced to pay and (ii) compensate the Homeowner in the sum of £5,000.00 for the distress, inconvenience and stress caused to him by the Property Factor’s actions."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: April 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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