Active · PF000283 · Housing Association · 1,107 properties

Harbour Homes Scotland

Registered as Harbour Homes Scotland Limited · Updated 25 May 2026
No insurance commission Online portal Housing Association Local reach
2.9
81 reviews
1,107
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

Harbour Homes Scotland is a local property factor, managing approximately 1,107 properties in Edinburgh. Its portfolio spans 51 buildings, averaging 21.7 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 2.9 stars across 81 Google and Trustpilot ratings. Positive signals: no commission taken on block insurance; online homeowner portal.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

2.9★ weighted average calculated from 81 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
flat rate
Emergency Response
2 hours
Urgent Response
5 working days
Routine Response
15 working days
Enquiry Response
3 working days
Complaint Response
5 working days
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
£2000
Insurance Commission
No commission taken
No Insurance Commission Online Portal ↗ Code of Conduct 2021

Property Coverage

Harbour Homes Scotland manages approximately 1,107 properties across 1 area of Scotland.

Edinburgh 1,107 properties · 5% market share

Portfolio Profile

51
Buildings managed
21.7
Avg units / building
19
Median units / building

Building Size Distribution

14
1–10
24
11–25
9
26–50
4
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 21.7 units.

Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated
Company No. SP1844RS
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Harbour Homes Scotland had any tribunal cases?
No, Harbour Homes Scotland has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Harbour Homes Scotland?
First, raise your complaint directly with Harbour Homes Scotland using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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