Ratings & Reviews

2.9★ weighted average calculated from 81 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
flat rate
Emergency Response
2 hours
Urgent Response
5 working days
Routine Response
15 working days
Enquiry Response
3 working days
Complaint Response
5 working days
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
£2000
Insurance Commission
No commission taken
No Insurance Commission Online Portal ↗ Code of Conduct 2021

Property Coverage

Harbour Homes Scotland manages approximately 1,107 properties across 1 area of Scotland.

Edinburgh 1,107 properties · 5% market share

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Harbour Homes Scotland had any tribunal cases?
No, Harbour Homes Scotland has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Harbour Homes Scotland?
First, raise your complaint directly with Harbour Homes Scotland using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.