Lanarkshire Housing Association Reviews 2026

Lanarkshire Housing Association

Registered as Lanarkshire Housing Association Ltd · Updated 8 October 2026

No insurance commission Housing Association Local reach

5.0★

3 reviews

1,041

Properties

Council areas

0/0

Cases / upheld

At a glance

At a Glance

Lanarkshire Housing Association is a local property factor, managing approximately 1,041 properties across Lanarkshire and Glasgow. Its portfolio spans 60 buildings, averaging 17.4 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Positive signals: no commission taken on block insurance.

Ratings & Reviews

5.0★ weighted average calculated from 3 Google + 0 Trustpilot reviews

Google Reviews

5.0★ (3)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

How Lanarkshire Housing Association's statement compares: emergency response 2h vs industry median 4.0h; insurance commission: none taken. See how all 80 statements compare →

Management Fee: confirmed along with any additional fees in the Property Specific Schedule
Emergency Response: 2 hours
Urgent Response: 5 working days.
Routine Response: 8 working days
Enquiry Response: 5 working days
Complaint Response: 20 working days
Billing Frequency: Every 6 months
Notice Period: If LHA terminates the service, we will write to all homeowners and provide at least three months' notice.
Delegated Authority: specified in the Property Specific Schedule
Insurance Commission: No commission taken

No Insurance Commission Code of Conduct 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Areas Covered

Lanarkshire Housing Association's coverage spans 2 areas of Scotland (from our coverage mapping).

Lanarkshire 1,005 mapped properties · 9% market share

Glasgow 36 mapped properties

Compare factors in Lanarkshire →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

Buildings managed

17.4

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 17.4 units.

Based on 60 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Lanarkshire Housing Association had any tribunal cases?

No, Lanarkshire Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Lanarkshire Housing Association?

First, raise your complaint directly with Lanarkshire Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.