Ratings & Reviews

5.0★ weighted average calculated from 3 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
confirmed along with any additional fees in the Property Specific Schedule
Emergency Response
2 hours
Urgent Response
5 working days.
Routine Response
8 working days
Enquiry Response
5 working days
Complaint Response
5 working days
Billing Frequency
Every 6 months
Notice Period
3 months
Delegated Authority
specified in the Property Specific Schedule
Insurance Commission
No commission taken
No Insurance Commission Code of Conduct 2021

Property Coverage

Lanarkshire Housing Association manages approximately 1,041 properties across 2 areas of Scotland.

Lanarkshire 1,005 properties · 9% market share
Glasgow 36 properties

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Lanarkshire Housing Association had any tribunal cases?
No, Lanarkshire Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Lanarkshire Housing Association?
First, raise your complaint directly with Lanarkshire Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.