Ratings & Reviews

5.0★ weighted average calculated from 3 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"The lady I spoke to on the phone today 13th November 2023 was the most helpful friendly and genuinely nice girl out. What an absolute pleasure to deal with! Keep it up and what a fantastic SOH she had too! Well done sweetheart xx"
Sheila Mitchell 2023-11-13
Google 5.0★
"Lovely helpful staff"
Brian Gilroy 2018-08-24
Google 5.0★
"Very helpful"
ed gersman 2018-01-24
Google Reviews
5.0★ (3)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Lanarkshire Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Lanarkshire Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Lanarkshire Housing Association manages approximately 1,041 properties across 2 areas of Scotland.

Lanarkshire 1,005 properties · 9% market share
Glasgow 36 properties
Compare factors in Lanarkshire →
Based on 1,041 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1941RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Lanarkshire Housing Association had any tribunal cases?
No, Lanarkshire Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Lanarkshire Housing Association?
First, raise your complaint directly with Lanarkshire Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.