Thenue Housing Association Limited

The homeowner complained about an issue that led to a Property Factor Enforcement Order. The tribunal found the factor had complied with the order and paid the homeowner £75.

The homeowner complained about the factor's failure to provide information on cost apportionment in a timely manner. The tribunal found the factor had breached the code of conduct and issued a Property Factor Enforcement Order.

The homeowner's application was dismissed because they failed to properly notify the property factor of the issues, as required by law. The tribunal found the homeowner did not provide enough detail about their complaints.

The homeowner complained about the factor's handling of a refurbishment agreement, claiming it was unfair. The tribunal found the factor had not breached its duties or the code of conduct, as the homeowner benefited from the agreement.