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Tribunal Record

Since 2021 · Updated 2026-03-05

Aberdeen City Council has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2022-07-06.

Tribunal Rating GREEN How is this calculated?
1 Cases
100% Upheld (avg: 69%)
3.2 Rate/10k (avg: 4.7)
1 PFEOs
£0 Compensation

Cases Over Time

2021
0
2022
1
2023
0
2024
0
2025
0
2026
0

Outcomes

1 PFEO Pending 100%

Complaint Types

Based on 1 analysed case.

Communication
1
Maintenance
1
Disclosure
1
Complaints Handling
1
Other
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 1 cases (100%)

Compensation Awarded

£0 total

Notable Cases

FTS/HPC/PF/21/2375
PFEO Pending ⚠ PFEO Issued
2022-07-06

The tribunal found that Aberdeen City Council, the Property Factor, breached several sections of the Code of Conduct and also failed to carry out its property factor duties. The tribunal proposed a Property Factor Enforcement Order.

Communication Maintenance Disclosure Complaints Handling Other
"The Property Factor has failed to comply with Sections 1, 2.1, 2.3 and 2.5 of the 2012 Code and OSP 4 of the 2021 Code. The Property Factor has also failed to carry out its property factor duties."
View on HPC →

All Cases

Date Reference Outcome PFEO Comp.
2022-07-06 FTS/HPC/PF/21/2375 PFEO Pending PFEO — Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/21/2375 2022-07-06
PFEO Pending PFEO Issued

The tribunal found that Aberdeen City Council, the Property Factor, breached several sections of the Code of Conduct and also failed to carry out its property factor duties. The tribunal proposed a Property Factor Enforcement Order.

Communication Maintenance Disclosure Complaints Handling Other
"The Property Factor has failed to comply with Sections 1, 2.1, 2.3 and 2.5 of the 2012 Code and OSP 4 of the 2021 Code. The Property Factor has also failed to carry out its property factor duties."
View full decision on HPC →

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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