How much does Aberdeen City Council charge?

Fee information for Aberdeen City Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Aberdeen City Council operate?

Aberdeen City Council manages properties in Aberdeen & Aberdeenshire. Their largest presence is in Aberdeen & Aberdeenshire with 3,155 properties.

Aberdeen City Council Reviews 2026 — 2.8★ (72 reviews), 1 Tribunal Case

Q: Has Aberdeen City Council had any tribunal cases?

Yes, Aberdeen City Council has had 1 tribunal cases since 2021, with 100% of complaints upheld.

Aberdeen City Council

Updated 18 July 2026

No insurance commission Local Authority Local reach

2.8★

72 reviews

3,155

Properties

Council area

1/1

Cases / upheld

At a glance

At a Glance

Aberdeen City Council manages factoring for approximately 3,155 council-owned properties in Aberdeen & Aberdeenshire. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. 1 tribunal case has been decided against them since 2021, including 1 PFEO. Reviews average 2.8 stars across 72 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

2.8★ weighted average calculated from 72 Google + None Trustpilot reviews

4 Google Locations

Aberdeen Ground Floor, Broad St, Aberdeen AB10 1AB, UK

3.9★ (33)

Aberdeen Broad St, Aberdeen AB10 1LP, UK

1.5★ (26)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Management Fee: £70.40 / year
Emergency Response: 4 hours
Urgent Response: High Priority - 3 working days; Urgent Repair - 10 working days
Routine Response: 24 working days
Enquiry Response: 5 working days
Complaint Response: 5 working days
Billing Frequency: Quarterly
Notice Period: No owner notice period stated: dismissal per Title Deeds or a majority vote under the Tenements (Scotland) Act 2004. The Council may terminate on at least 6 months' notice.
Delegated Authority: Figure redacted in published statement ('less than £x per flat')
Insurance Commission: No commission taken

No Mandatory Float No Insurance Commission

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Aberdeen City Council manages approximately 3,155 properties across 1 area of Scotland.

Aberdeen & Aberdeenshire 3,155 properties · 14% market share · 5th largest factor

Compare factors in Aberdeen & Aberdeenshire →

Based on 3,155 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

Buildings managed

78.9

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 78.9 units.

Based on 40 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

Cases

100%

Upheld

(avg: 51%)

3.2

Rate/10k

(avg: 4.5)

PFEOs

Enforcement

£0

Paid

Compensation

Communication

Top Issue

1 case

All Complaint Types

Communication (1) Maintenance (1) Disclosure (1) Complaints Handling (1) Other (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/21/2375 2022-07-06

PFEO Pending

The tribunal found that Aberdeen City Council, the Property Factor, breached several sections of the Code of Conduct and also failed to carry out its property factor duties. The tribunal proposed a Property Factor Enforcement Order.

"The Property Factor has failed to comply with Sections 1, 2.1, 2.3 and 2.5 of the 2012 Code and OSP 4 of the 2021 Code. The Property Factor has also failed to carry out its property factor duties."

Communication Maintenance Disclosure Complaints Handling Other

⚠ PFEO issued

View on HPC →

FAQ

Has Aberdeen City Council had any tribunal cases?

Yes, Aberdeen City Council has had 1 tribunal case since 2021, with 100% of complaints upheld.

How do I make a complaint about Aberdeen City Council?

First, raise your complaint directly with Aberdeen City Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.