Active · PF000243 · Commercial · 776 properties

Thomson & Company

Registered as Thomson & Company Property Management Services Ltd · Updated 25 May 2026
Commercial Local reach
4.7
104 reviews
776
Properties
2
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Thomson & Company is a local property factor, managing approximately 776 properties across Ayrshire and Paisley & Renfrewshire. Its portfolio spans 55 buildings, averaging 14.1 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 4.7 stars across 104 Google and Trustpilot ratings.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

Written Statement of Services

We don't have Thomson & Company's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Thomson & Company, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Thomson & Company manages approximately 776 properties across 2 areas of Scotland.

Ayrshire 751 properties · 13% market share
Paisley & Renfrewshire 25 properties · 6% market share

Portfolio Profile

55
Buildings managed
14.1
Avg units / building
10
Median units / building

Building Size Distribution

28
1–10
22
11–25
4
26–50
1
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 14.1 units.

Tribunal Record

No tribunal cases since 2021.

Had problems with Thomson & Company Property Management Services Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2002-10-14
Company No. SC238083
Accounts Up to date
Directors 2
Avg. Tenure 13.0 yrs

FAQ

Has Thomson & Company had any tribunal cases?
No, Thomson & Company has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Thomson & Company?
First, raise your complaint directly with Thomson & Company using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Thomson & Company?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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