Caledonia Housing Association Limited has faced 2 tribunal cases since 2021, with 1 adverse outcome (50% upheld or breach). Most recent: February 2026.
Cases Over Time
Outcomes
Complaint Types
Based on 1 analysed case.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 2 cases (50%)
Notable Cases
The Tribunal found that the factor breached the Code by being less than transparent in its dealings with the homeowner. A PFEO was issued, and the factor was ordered to pay the homeowner £500.
"The tribunal determined that it would be fair to make a property factor enforcement order requiring the Respondent to pay the sum of £500 to the Applicant as compensation."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2026-02-05 | 25/2632 |
Withdrawn | — | — | Details |
| 2025-07-01 | 24/3299 |
PFEO Complied | PFEO | £500 | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
25/2632
2026-02-05
The homeowner withdrew the majority of their application, and the Tribunal decided there was no breach of the remaining parts of the Code.
"The Tribunal agreed that the remaining parts of the Code and referred to by the Applicant in his original application were now not insisted upon and allowed them to be withdrawn."
24/3299
2025-07-01
The Tribunal found that the factor breached the Code by being less than transparent in its dealings with the homeowner. A PFEO was issued, and the factor was ordered to pay the homeowner £500.
"The tribunal determined that it would be fair to make a property factor enforcement order requiring the Respondent to pay the sum of £500 to the Applicant as compensation."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: July 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
Looking for alternatives?
We'll shortlist vetted factors with better tribunal records covering your area — free, no obligation.
Find a Better Factor