Caledonia Housing Association Limited has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2025-07-01.
Cases Over Time
Outcomes
Complaint Types
Based on 1 analysed case.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 1 cases (100%)
Notable Cases
The Tribunal found that the factor breached the Code by being less than transparent in its dealings with the homeowner. A PFEO was issued, and the factor was ordered to pay the homeowner £500.
"The tribunal determined that it would be fair to make a property factor enforcement order requiring the Respondent to pay the sum of £500 to the Applicant as compensation."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2025-07-01 | FTS/HPC/PF/24/3299 |
PFEO Complied | PFEO | £500 | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/24/3299
2025-07-01
The Tribunal found that the factor breached the Code by being less than transparent in its dealings with the homeowner. A PFEO was issued, and the factor was ordered to pay the homeowner £500.
"The tribunal determined that it would be fair to make a property factor enforcement order requiring the Respondent to pay the sum of £500 to the Applicant as compensation."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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