Yourplace Property Management Limited has faced 2 tribunal cases since 2021, with 2 upheld or partially upheld (100.0%). Most recent: November 2022.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
2 of 2 cases (100.0%)
Notable Cases
The tribunal found that the factor breached the code, particularly regarding stair cleaning and employee behavior. A PFEO was issued, requiring an apology and compensation. The factor must also change how they conduct inspections.
"The Respondents must within 30 days of the date of this order credit the Applicant’s account from its own funds the sum of £500.00 by way of recompense for the worry stress and inconvenience incurred as a result of the Respondents breaches of the Code."
The Tribunal found the factor in breach of the Code of Conduct and ordered them to pay compensation. The factor complied with the PFEO.
"Within 28 days of intimation of the PFEO, the Property Factor must make payment to the Homeowner of the sum of £250.00 in respect of the Property Factor’s failure to comply with Section 2.5 of the Code of Conduct"
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2022-11-25 | 18/3124 |
PFEO Pending | PFEO | £500 | Details |
| 2021-06-24 | 20/2158 |
PFEO Complied | PFEO | £250 | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
18/3124
2022-11-25
The tribunal found that the factor breached the code, particularly regarding stair cleaning and employee behavior. A PFEO was issued, requiring an apology and compensation. The factor must also change how they conduct inspections.
"The Respondents must within 30 days of the date of this order credit the Applicant’s account from its own funds the sum of £500.00 by way of recompense for the worry stress and inconvenience incurred as a result of the Respondents breaches of the Code."
20/2158
2021-06-24
The Tribunal found the factor in breach of the Code of Conduct and ordered them to pay compensation. The factor complied with the PFEO.
"Within 28 days of intimation of the PFEO, the Property Factor must make payment to the Homeowner of the sum of £250.00 in respect of the Property Factor’s failure to comply with Section 2.5 of the Code of Conduct"
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: April 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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