FIRSTPORT PROPERTY SERVICES NO.17 LIMITED has faced 3 tribunal cases since 2021, with 2 adverse outcomes (66% upheld or breach). Most recent: November 2024.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
2 of 3 cases (66%)
Compensation Awarded
£0 total
Notable Cases
The Tribunal found the factor had failed to carry out their duties and proposed to make a Property Factor Enforcement Order. The PFEO was made, and the factor subsequently complied with the order.
"The Tribunal hereby determines that the Property Factor Enforcement Order has been complied with."
The tribunal found a breach and issued a PFEO requiring the factor to credit the applicant's account and take steps to improve their processes. There is a dispute whether the factor has complied but the Tribunal has not yet made a determination.
"We hereby make the following Property Factor Enforcement Order (“PFEO”):"
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2024-11-12 | 24/3234 |
Rejected | — | — | Details |
| 2023-08-17 | FTS/HPC/LM/23/0158 |
PFEO Complied | PFEO | — | Details |
| 2023-08-17 | FTS/HPC/LM/23/0158+0159 |
PFEO Pending | PFEO | — | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
24/3234
2024-11-12
The Tribunal rejected the homeowner's application because the homeowner did not provide the required documents as per the procedural rules.
"The Tribunal determined that the application should be rejected on the basis that the Tribunal has good reason to believe it would not be appropriate to accept the application"
FTS/HPC/LM/23/0158
2023-08-17
The Tribunal found the factor had failed to carry out their duties and proposed to make a Property Factor Enforcement Order. The PFEO was made, and the factor subsequently complied with the order.
"The Tribunal hereby determines that the Property Factor Enforcement Order has been complied with."
FTS/HPC/LM/23/0158+0159
2023-08-17
The tribunal found a breach and issued a PFEO requiring the factor to credit the applicant's account and take steps to improve their processes. There is a dispute whether the factor has complied but the Tribunal has not yet made a determination.
"We hereby make the following Property Factor Enforcement Order (“PFEO”):"
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: July 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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