Ratings & Reviews

3.1★ weighted average calculated from 46 Google + None Trustpilot reviews

Written Statement of Services

Emergency Response
2 hours
Urgent Response
3 days
Routine Response
30 working days
Enquiry Response
10 working days
Complaint Response
5 working days
No Mandatory Float Online Portal ↗

Property Coverage

Abertay Housing Association manages approximately 3,991 properties across 2 areas of Scotland.

Dundee 3,975 properties · 21% market share · 2nd largest factor
Angus 16 properties

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Abertay Housing Association had any tribunal cases?
No, Abertay Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Abertay Housing Association?
First, raise your complaint directly with Abertay Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.