How much does Abertay Housing Association charge?

Fee information for Abertay Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Abertay Housing Association operate?

Abertay Housing Association manages properties in Dundee, Angus. Their largest presence is in Dundee with 3,975 properties.

Abertay Housing Association Reviews & Complaints

Q: Has Abertay Housing Association had any tribunal cases?

No, Abertay Housing Association has no tribunal cases on record with the Housing & Property Chamber.

Abertay Housing Association

Registered as Abertay Housing Association Ltd · Updated 25 May 2026

Online portal Housing Association Local reach

3.1★

46 reviews

3,991

Properties

Council areas

0/None

Cases / upheld

At a glance

At a Glance

Abertay Housing Association is a local property factor, managing approximately 3,991 properties across Dundee and Angus. Its portfolio spans 216 buildings, averaging 18.5 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.1 stars (46 ratings). Positive signals: online homeowner portal.

Ratings & Reviews

3.1★ weighted average calculated from 46 Google + None Trustpilot reviews

2 Google Locations

Dundee 147 Fintry Dr, Dundee DD4 9HE, UK

3.1★ (43)

Dundee 57 Dykehead Pl, Dundee DD4 6TJ, UK

3.7★ (3)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Emergency Response: 2 hours
Urgent Response: 3 days
Routine Response: 30 working days
Enquiry Response: 10 working days
Complaint Response: 5 working days

No Mandatory Float Online Portal ↗

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Abertay Housing Association manages approximately 3,991 properties across 2 areas of Scotland.

Dundee 3,975 properties · 21% market share · 2nd largest factor

Angus 16 properties

Compare factors in Dundee →

Based on 3,991 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

216

Buildings managed

18.5

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 18.5 units.

Based on 216 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Abertay Housing Association had any tribunal cases?

No, Abertay Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Abertay Housing Association?

First, raise your complaint directly with Abertay Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.