South Lanarkshire Council has faced 2 tribunal cases since 2021, with 2 upheld or partially upheld (100%). Most recent: 2025-09-01.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 2 cases (50%)
Notable Cases
The tribunal found the factor breached multiple sections of the Code of Conduct. The tribunal proposed a Property Factor Enforcement Order for £2000 compensation to the homeowner.
"Having considered that breaches of the Code of Conduct have been established, we consider an appropriate remedy."
The tribunal found that the property factor breached the Code of Conduct and proposed to make a Property Factor Enforcement Order.
"The Tribunal proposes to make a Property Factor Enforcement Order."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2025-09-01 | FTS/HPC/PF/25/1067 |
PFEO Proposed | — | £2,000 | Details |
| 2024-10-30 | FTS/HPC/PF/23/1269/1270 |
PFEO Complied | PFEO | — | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/25/1067
2025-09-01
The tribunal found the factor breached multiple sections of the Code of Conduct. The tribunal proposed a Property Factor Enforcement Order for £2000 compensation to the homeowner.
"Having considered that breaches of the Code of Conduct have been established, we consider an appropriate remedy."
FTS/HPC/PF/23/1269/1270
2024-10-30
The tribunal found that the property factor breached the Code of Conduct and proposed to make a Property Factor Enforcement Order.
"The Tribunal proposes to make a Property Factor Enforcement Order."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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