Ratings & Reviews

3.4★ weighted average calculated from 63 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Been an almond housing tenant for 17 years always had a great service wouldent want a house with anyone else quick at doing repairs and staff are always great."
Debbie Crawford 2024-09-30
Google 5.0★
"Reported my gas central heating not working today 29/4/2021 at 120pm Engineer arrived same day at 345 All sorted and nice warm house again. Amazing response time. Well done Almond housing. 👍🏼👍🏼👍🏼"
Tam Mcginlay 2021-04-29
Google 4.0★
"My experiences with Almond are all positive. They are there when you need them the staff are all friendly. Any jobs I've had done on my home have been done efficiently and professional. If you have any issues talk to your housing officer as I have found out they can help in many ways. ..."
Kuk Luv 2021-03-06

Written Statement of Services

We don't have Almond Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Almond Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Almond Housing Association manages approximately 176 properties across 1 area of Scotland.

Lothians 176 properties

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated
Company No. SP2471RS
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Almond Housing Association had any tribunal cases?
No, Almond Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Almond Housing Association?
First, raise your complaint directly with Almond Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.