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Bield Housing & Care

PF000146 91 properties RED Risk
High Tribunal Activity
This factor has 10 tribunal cases with 4 enforcement orders issued and £500 in compensation awarded to homeowners since 2018.

Ratings & Reviews

Trustpilot
2.7
6 reviews • Claimed
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Google
4.2
31 reviews • 5 offices
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Google Reviews by Office
Bield Housing Association Ltd (14 Castlebrae Glebe,...) 4.6/5 (10)
Bield Housing Association Ltd (Fife Court, Fife Cres,...) 3.9/5 (10)
Bield Housing and Care (15 Dunsmuir Ct,...) 3.8/5 (5)
Bield Housing & Care (7 Eagle St, Glasgow G4 9XA, UK) 4.3/5 (3)
Bield Housing & Care (4 Inchkeith Ct, Glenrothes...) 4.3/5 (3)

Tribunal Record

RED
10
Total Cases
4
PFEOs Issued
£500
Compensation
1
Last 3 Years
2
Comp. Cases
3.5
Avg Severity
1098.9
Per 10k Props
8 yrs
Case History
Cases by Year
2015: 1 (1 PFEO)
2017: 1
2018: 2 (2 PFEOs)
2019: 1
2020: 1
2022: 2 (1 PFEO)
2023: 1
'15 '17 '19 '22 '23
Outcome Breakdown
1
PFEO Issued
2
Complied
1
Rejected
5
Decision Issued
Complaint Categories
Communication 4 Financial 3 Complaints Handling 2 Written Statement 3 PF Duties 4

Recent Tribunal Decisions

FTS/HPC/PF/23/1449
2023-11-03T12:00:00Z
Rejected

The homeowner's application was rejected because they failed to provide required information, including evidence of notifying the property factor of their concerns, as requested by the tribunal.

FTS/HPC/PF/21/3177
2022-12-12T12:00:00Z
Complied

The homeowners complained about the factor's failure to comply with the Code of Conduct. The tribunal found the factor in breach and ordered them to pay each homeowner £300 for the inconvenience.

"The Factor must pay each of the Homeowner Applicants £300 for the inconvenience they have suffered from their own funds."
FTS/HPC/PF/21/2084
2022-02-25T12:00:00Z
Decision Issued

The homeowner complained about the factor's handling of funds and financial transparency. The tribunal found the factor had complied with the Code of Conduct and the Deed of Conditions, and no breaches were found.

"The Factor should not have made the payment without a meeting of the Flat Proprietors."
FTS/HPC/PF/19/2289
2020-01-13T12:00:00Z
Decision Issued

The homeowner complained about multiple issues, including lack of consultation and financial discrepancies. The tribunal found that many of the complaints had been previously addressed and rejected the application, but did amend the decision to consider the written statement and other issues.

"Bield charging us for B24 and telling me it was in my title deeds, it is not, and telling me that it was agreed by homeowners and have refused to let me see the minutes of the meeting."
FTS/HPC/PF/18/2626
2019-02-15T12:00:00Z
Decision Issued

The homeowner complained about several issues, including a damaged letter and the factor's handling of complaints. The tribunal found the factor had not breached its duties and dismissed the application.

View all 10 tribunal cases →

Company Information

Registered Name
BIELD HOUSING & CARE
Company Number
Status
Active
Charges
None registered
Insolvency History
None

Coverage Area

91
Properties
18
Postcodes
0
Cities/Towns
Ayr Bearsden Dundee Dunfermline Edinburgh Falkirk Glasgow Kirkcaldy Newton Mearns North Berwick Perth Stirling
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About this profile

Tribunal data: Sourced from Housing and Property Chamber published decisions. Risk tier calculated as cases per 10,000 properties managed. "RED" = 100+ cases per 10k or multiple enforcement orders.

Reviews: Trustpilot and Google review data aggregated from public sources via APIs.

Company data: Companies House API. Factor register data from gov.scot. TPI membership verified via tpi.org.uk.

Data last updated: January 2026.