D & I Scott Property Management has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2023-03-21.

Tribunal Rating GREEN How is this calculated?
1 Cases
100% Upheld (avg: 69%)
4.2 Rate/10k (avg: 4.7)
1 PFEOs
£200 Compensation

Cases Over Time

2021
0
2022
0
2023
1
2024
0
2025
0
2026
0

Outcomes

1 PFEO Complied 100%

Complaint Types

Based on 1 analysed case.

Communication
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 1 cases (100%)

Compensation Awarded

£200 total

Largest: £200 (FTS/HPC/PF/22/2730)

Notable Cases

FTS/HPC/PF/22/2730
PFEO Complied ⚠ PFEO Issued
2023-03-21 · £200 compensation

The tribunal found the factor breached the code by stating the replacement door was like-for-like, and issued a PFEO requiring compensation to the homeowner. The factor then complied with the PFEO.

Communication
"We consider that the statement that the replacement door was “like for like” with the original door was misleading."

All Cases

Date Reference Outcome PFEO Comp.
2023-03-21 FTS/HPC/PF/22/2730 PFEO Complied PFEO £200 Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/22/2730 2023-03-21
PFEO Complied PFEO Issued £200

The tribunal found the factor breached the code by stating the replacement door was like-for-like, and issued a PFEO requiring compensation to the homeowner. The factor then complied with the PFEO.

Communication
"We consider that the statement that the replacement door was “like for like” with the original door was misleading."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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