Active · PF000114 · Partnership · 2,401 properties

D & I Scott

Registered as D & I Scott Property Management · Updated 25 May 2026
Partnership Local reach
4.4
75 reviews
2,401
Properties
2
Council areas
1/1
Cases / upheld
At a glance
At a Glance

D & I Scott is a local property factor, managing approximately 2,401 properties across Glasgow and Paisley & Renfrewshire. Its portfolio spans 193 buildings, averaging 12.4 units each — mainly small blocks. It holds a GREEN risk rating with an adverse case rate of 4.2 per 10,000 properties — in line with the sector average of 4.5. Customer reviews average 4.4 stars across 75 Google and Trustpilot ratings. Note: This company has insolvency history on record.

Tribunal risk
GREEN
1 / 1
Top issue: Communication

Ratings & Reviews

4.4★ weighted average calculated from 75 Google + None Trustpilot reviews

Written Statement of Services

We don't have D & I Scott's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by D & I Scott, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

D & I Scott manages approximately 2,401 properties across 2 areas of Scotland.

Glasgow 2,392 properties
Paisley & Renfrewshire 9 properties

Portfolio Profile

193
Buildings managed
12.4
Avg units / building
8
Median units / building

Building Size Distribution

105
1–10
79
11–25
8
26–50
1
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 12.4 units.

Tribunal Record

Since 2021
1
Cases
100%
Upheld
(avg: 51%)
4.2
Rate/10k
(avg: 4.5)
1
PFEOs
Enforcement
£200
Paid
Compensation
Communication
Top Issue
1 case

Recent Decisions

FTS/HPC/PF/22/2730 2023-03-21
PFEO Complied
The tribunal found the factor breached the code by stating the replacement door was like-for-like, and issued a PFEO requiring compensation to the homeowner. The factor then complied with the PFEO.
"We consider that the statement that the replacement door was “like for like” with the original door was misleading."
Communication
£200 compensation ⚠ PFEO issued
View on HPC →

Thinking of switching from D & I Scott Property Management? Read our step-by-step guide to changing property factors in Scotland.

Had problems with D & I Scott Property Management? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Dissolved
Incorporated 1987-08-07
Company No. SC105985
Accounts Up to date
Directors 3
Avg. Tenure 21.1 yrs
Insolvency history
Outstanding charges

FAQ

Has D & I Scott had any tribunal cases?
Yes, D & I Scott has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about D & I Scott?
First, raise your complaint directly with D & I Scott using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from D & I Scott?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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