Communication 1Repairs 1Written Statement 1PF Duties 1
Recent Tribunal Decisions
FTS/HPC/PF/24/2025
2025-03-19T12:00:00Z
Complied
The homeowner complained about the property factor. The tribunal found the factor had complied with a previous order and the homeowner received £150 in compensation.
FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312
2022-07-28T12:00:00Z
Failure to Comply
The homeowner complained about the property factor's failure to comply with their duties, resulting in a Property Factor Enforcement Order. The tribunal found the factor had paid the correct compensation and the order was complied with.
"The Tribunal notified the Parties that it intended to make a Property Factor Enforcement Order (“PFEO”) requiring the property factors to pay to the homeowner the sum of £250 by way of compensation for inconvenience and distress in respect of their failure to comply with the property factor’s duties."
HOHP/PF/16/0080
2016-08-31T12:00:00Z
Decision Issued
The homeowner complained about the factor's failure to properly maintain communal shrubs, specifically the pruning. The tribunal found the factor failed to communicate its responsibilities regarding the shrubs and upheld the complaint.
"The Committee acknowledged that the communal shrubs were still alive but they were not as developed as they should be for this time of year."
Tribunal data: Sourced from Housing and Property Chamber published decisions. Risk tier calculated as cases per 10,000 properties managed. "RED" = 100+ cases per 10k or multiple enforcement orders.
Reviews: Trustpilot and Google review data aggregated from public sources via APIs.
Company data: Companies House API. Factor register data from gov.scot. TPI membership verified via tpi.org.uk.