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11
Total Cases
0
PFEOs Issued
£0
Compensation
HOHP/PF/15/0072
22 Jan 2016
Decision Issued

The homeowner complained that the property factor failed to comply with its duties, including issues with communication, repairs, and billing. The tribunal found that the factor had not breached its duties and dismissed the complaint.

"The homeowner's view was that the property factor did not always follow the procedures."
HOHP/PF/15/0073
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to provide a written statement of services, address repair issues, and other alleged breaches of the Code of Conduct. The tribunal found the factor had largely complied with its duties and did not uphold the complaints.

"The Committee did not uphold the complaint made that there had been a failure to carry out the property factor's duties."
HOHP/PF/15/0074
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to carry out repairs and provide information. The tribunal found the factor had not breached its duties and dismissed the complaint.

HOHP/PF/15/0075
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to provide a written statement of services and other issues. The tribunal found the factor had largely complied with its duties and did not uphold the complaints.

HOHP/PF/15/0076
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to provide a written statement of services, address concerns, and properly supervise contractors. The tribunal found the factor had met its obligations and dismissed the complaint.

HOHP/PF/15/0077
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to address issues and provide services. The tribunal found the factor had not breached its duties and dismissed the complaint.

"The homeowner stated that he had never received the property factor's Written Statement of Services and had only seen a copy of it two days prior to a court case in 2013."
HOHP/PF/15/0078
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to address issues and provide services. The tribunal found the factor had largely met its obligations and dismissed the complaint.

HOHP/PF/15/0079
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to carry out duties and address concerns. The tribunal found the factor had not failed to comply with its duties and dismissed the application.

HOHP/PF/15/0080
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to maintain the property and provide adequate services. The tribunal found that the factor had not failed to comply with its duties and dismissed the complaint.

HOHP/PF/15/0081
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to carry out duties and address issues. The tribunal found the factor had not breached its duties and dismissed the application.

"The homeowner had reported dangerous uneven cobbles which were a hazard. The property factor had decided that the cobbles were not its responsibility, but a resident had then fallen and broken her arm, leading to a claim."
HOHP/PF/15/0082
22 Jan 2016
Decision Issued

The homeowner complained about the property factor's failure to provide a written statement of services and address maintenance issues. The tribunal found that the factor had largely complied with its duties and dismissed the complaint.

"The homeowner stated that he had never received the property factor's Written Statement of Services and had only seen a copy of it two days prior to a court case in 2013."