Ratings & Reviews
Recent Reviews
Google
"Clan Property did a great job on my bathroom, the finish is terrific and the guys were communicative and kept the budget under control. Would highly recommend."
Google
"Just wanted to give a big thanks to Clan Property solutions as I had such a great experience with this company when getting my new bathroom fitted. The work is next to none and they were really thoughtful when keeping it as tidy as possible for me with the refurb. Highly recommend."
Google
"Excellent service. Workmanship was top class, quick and efficient. I love my new bathroom and would recommend Clan Property solutions."
Written Statement of Services
We don't have Clan's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Clan, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
Considering this factor?
Get quotes from this and other top-rated factors in your area to compare fees and services.
Get free quotes →Tribunal Record
No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2025-03-23
Company No.
SC842373
Accounts
Up to date
Directors
1
Avg. Tenure
0.8 yrs
FAQ
Has Clan had any tribunal cases?
No, Clan has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Clan?
First, raise your complaint directly with Clan using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.