Ratings & Reviews
Recent Reviews
Google
"Annan Solicitors and Selling Agents have been absolutely incredible from start to finish - and even now, they continue to be supportive, professional, and genuinely brilliant at what they do. Within just a couple of weeks, we had both purchased and sold our property, all thanks to their hard..."
Google
"Annan was the agent for the seller when we bought our house. We dealt with Michael himself and he was a pleasure to deal with - accommodating, polite, friendly and helpful. When we needed to sell a flat a few years later, I asked Michael to assist and was even more impressed with the service..."
Google
"They sold our parents home in Craigentinny for my sister and I after my parents passed, and they were very affordable, efficient and tactful. They were very complimentary of it, confident in its sale and prepared fantastic schedules with very well taken images and an amazing 3D video..."
Written Statement of Services
We don't have Annan Property Factors's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Annan Property Factors, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2025-04-09
Company No.
SC844659
Accounts
Up to date
Directors
1
Avg. Tenure
0.8 yrs
FAQ
Has Annan Property Factors had any tribunal cases?
No, Annan Property Factors has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Annan Property Factors?
First, raise your complaint directly with Annan Property Factors using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.