Ratings & Reviews
Recent Reviews
Google
"Jill has been a pleasure to deal with when looking at accommodation options in Inverness. We would recommend Ness Holiday Homes to anyone who's planning a trip, and we certainly will be for our future visits!"
Google
"Jill and the team manage our holiday let and do a fantastic job - the flat is well furnished, always clean and guests always love it. All homes within Ness Holiday Homes do Inverness proud for visitors!"
Google
"Ness Holiday Homes manage our self-catering flat in Inverness and have done from when we began. Jill’s input and help has been invaluable, she always goes the extra mile in making sure everything is running smoothly. Professionalism throughout and great 5 star reviews from our guests. Fiona who..."
Written Statement of Services
We don't have Nesstates's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Nesstates, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2025-03-07
Company No.
SC840459
Accounts
Up to date
Directors
2
Avg. Tenure
0.8 yrs
FAQ
Has Nesstates had any tribunal cases?
No, Nesstates has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Nesstates?
First, raise your complaint directly with Nesstates using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.