Ratings & Reviews

4.0★ weighted average calculated from 32 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Being slightly confused about many connecting bus transfers it all quickly became slightly overwhelming. Therefore, I decided to reach out to them through e-mail, and they've been a great help. Their employee Keith responded quickly and was very helpful, even if I was being slightly daft."
Mathias Jensen 2024-02-16
Google 3.0★
"Excellent journey on 19th August 2021from Balloch to Balmaha. The bus driver was very helpful being aware we were not from Scotland. We got the 11.29 bus from Balloch. Unfortunately our journey back was ruined by the unhelpful and rude bus driver from Balmaha back to Balloch at 15:00. Its people..."
L “Lolita” K 2021-08-19
Google 5.0★
"Fantastic service, the driver on the 309 bus got us to balloch, and Keith got us to helensburgh on time for our booking for dinner , very polite and very helpful at all times and phones get answered promptly. Thank you guys !"
Patricia Mcgirr 2021-08-16
Google Reviews
4.0★ (32)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Garelochhead Minibuses and Coaches's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Garelochhead Minibuses and Coaches, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated 2000-02-04
Company No. SC203633
Accounts Up to date
Directors 3
Avg. Tenure 9.0 yrs

FAQ

Has Garelochhead Minibuses and Coaches had any tribunal cases?
No, Garelochhead Minibuses and Coaches has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Garelochhead Minibuses and Coaches?
First, raise your complaint directly with Garelochhead Minibuses and Coaches using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.