Written Statement of Services
How The Water Row Company's statement compares: insurance commission: not stated. See how all 80 statements compare →
Code of Conduct 2021
Areas Covered
The Water Row Company's coverage spans 1 area of Scotland (from our coverage mapping).
Glasgow
1,209 mapped properties
· 17% market share
Portfolio Profile
68
Buildings managed
17.8
Avg units / building
12
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 17.8 units.
Tribunal Record
No tribunal cases since 2021.
Had problems with The Water Row Company Ltd? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2023-09-29
Company No.
SC784384
Accounts
Up to date
Directors
5
Avg. Tenure
2.1 yrs
FAQ
Has The Water Row Company had any tribunal cases?
No, The Water Row Company has had no tribunal cases since 2021 according to our records.
How do I make a complaint about The Water Row Company?
First, raise your complaint directly with The Water Row Company using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from The Water Row Company?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.