Active · PF001051 · Housing Association · 745 properties

Southside Housing Association

Registered as Southside Housing Association Limited · Updated 25 May 2026
Online portal Housing Association Local reach
3.2
110 reviews
745
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

Southside Housing Association is a local property factor, managing approximately 745 properties in Glasgow. Its portfolio spans 114 buildings, averaging 6.5 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 3.2 stars across 110 Google and Trustpilot ratings. Positive signals: online homeowner portal.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

3.2★ weighted average calculated from 110 Google + None Trustpilot reviews

Factoring Booklet

This is Southside Housing Association's Factoring Booklet, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
Emergency Response
4 hours
Urgent Response
3 days
Routine Response
10 working days
Enquiry Response
3 working days
Billing Frequency
Quarterly
No Mandatory Float Online Portal ↗ Code of Conduct 2021

Property Coverage

Southside Housing Association manages approximately 745 properties across 1 area of Scotland.

Glasgow 745 properties

Portfolio Profile

114
Buildings managed
6.5
Avg units / building
6
Median units / building

Building Size Distribution

90
1–10
24
11–25
0
26–50
0
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 6.5 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has Southside Housing Association had any tribunal cases?
No, Southside Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Southside Housing Association?
First, raise your complaint directly with Southside Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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