Ratings & Reviews

3.9★ weighted average calculated from 105 Google + None Trustpilot reviews

Factoring Booklet

This is Southside Housing Association's Factoring Booklet, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
Emergency Response
4 hours
Urgent Response
3 days
Routine Response
10 working days
Enquiry Response
3 working days
Billing Frequency
Quarterly
No Mandatory Float Online Portal ↗ Code of Conduct 2021

Property Coverage

Southside Housing Association manages approximately 745 properties across 1 area of Scotland.

Glasgow 745 properties

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Southside Housing Association had any tribunal cases?
No, Southside Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Southside Housing Association?
First, raise your complaint directly with Southside Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.